Nothing gives Hayley more satisfaction than helping clients to achieve their financial goals. She’s super tenacious and not one to give up, so if there’s a tricky situation to be dealt with, Hayley is your go-to broker. She has a reputation (well-deserved) as a bit of a ‘loan whisperer’ – if Hayley can’t get it done, no-one will be able to.
The lending process is complex. Even for the most straightforward loans, there can still be plenty of bumps along the way and that’s what drives Hayley as a mortgage broker and business owner.
“If I can remove the stress and smooth over the complexity of the lending process for you and then get to pick up the phone to say your finance is approved, that’s a (seriously) good days work.”
Hayley started off in junior roles at Bendigo Bank (over 15 years ago) and quickly worked her way to become a Branch Manager, so she understands the industry from the inside out – and the outside in. She’s been a mortgage broker for the past six years, and the Founder/Director of Proactive Finance Group, a local, family-owned business since 2015.
The best part of running Proactive Finance Group, besides being a bone fide dream-maker and sprinkling new homeowner joy all about town, is enjoying the ‘little things’ with her team – shouting them Friday lunch each week, coaching and mentoring and of course, celebrating successes big and small together.
Hayley is dedicated to building trusting long-term relationships with her clients, delivering a seamless finance process and making a real difference for every single Proactive client.